Client Profile:

Dart Logistics has been recognized as a leader in transportation, catalog fulfillment, e-commerce, cross-dock and distribution operations for the last seventy years. With distribution facilities measuring an aggregate of 4 million square feet in California and Illinois, the leading 3PL/4PL annually ships $5 Billion a year in inventory for world-class clients such as Sears, Sears.com, Kmart.com, Lands' End, The Great Indoors, Sylvan Learning and many other leading enterprises.

Upp Technology has been providing 24x7 support and upgrade services to Dart Logistics since 1995, when the company first came online with irms|WM Warehouse Management in its Naperville, Illinois location, a warehouse so big it’s said to have its own horizon. When Dart Logistics needed to bring a long time client and major player in retail into the e-commerce marketplace, they called upon Upp Technology enterprise integration services to convert the existing integration paradigm to utilize SonicESB middleware.

Solution:

To accommodate the new requirements, Upp Technology upgraded the existing irms|WM implementation at Dart Logistics to integrate SonicESB middleware. The new toolset enables enterprise-wide integration with Dart Logistics’ retail powerhouse client and their business partners to create an event-driven, server-oriented architecture that is centrally managed, globally deployable, fundamentally secure, and inherently flexible.

With the new interface, Dart Logistics translates orders from their client’s Host system into existing irms|WM formats, long in use at the 3PL/4PL warehouse. Following order dropping in irms|WM, in which Dart Logistics sends customer orders received online to the warehouse floor for picking, packing and shipping, data relevant order fulfillment and shipping is sent back from irms|WM and translated into the required XML format for the Host system.

On the front end, online buyers of high quality clothing items, luggage and home furnishings from a leading retailer, and now e-tailer, can login into their secure .com accounts and use the detailed order shipping information, including shipper tracking numbers, provided by irms|WM and transmitted through the new SonicESB middleware interface to track their order and shipment status.

Business Value:

While all of the newly upgraded back end processing is invisible to the buying public and seamless to irms|WM users in the 1,000,000 square foot warehouse, the impact on Dart Logistics and their Fortune 100 retail customer is undeniable: Getting the right product, to the right place, on time, every time, and providing verifiable assurance to busy shoppers that their merchandise is on the way.